Destino Guadalest Warranty
Our cleaning and disinfection protocols will slightly change as they have always been one of our main concerns. Keeping our rooms and shared spaces clean in order to guarantee our guests’ safety has been a crucial aspect since the very beginning. However, we believe that it is important to remind you all these procedures, especially at this time:
Check-in procedure
For us, this moment is essential to begin to experience from the first moment. We are not going to change it, but out of respect and safety for our guests, we will do it with a mask and with a washing and disinfection of hands and of course all the objects that we are going to give to the client (keys & iPad).
Room cleaning procedure
- The very first thing we will do is to open the windows to air the room.
- We will empty the bins.
- We will pick up the dirty clothes and they will be placed in the appropriate container. Our linen is washed in an industrial laundry following all the cleaning and disinfection guidelines according to the type of fabric so as to ensure their sterility. Moreover, working with a large-scale laundry company also ensures that our linen is not touched by anyone, as it is an automated process. You can check the cleaning protocol of Lavandería La Nucía here.
- Bed covers, as well as all mats will be changed every time we welcome new guests.
- The same applies to pillow covers.
- All surfaces that can be easily touched will be thoroughly cleaned, such as door and window handles, remote controls, plugs, etc.
- The bathroom will be thoroughly cleaned using fungicide, as well as other objects such as the mirror, hairdryer, straighteners, etc.
- After cleaning all surfaces, windows will be closed and the floor will be mopped. Finally, we will proceed to disinfect the room using an Ozone disinfection system. The air conditioning will be working during this process in order to ensure that this machine is also properly disinfected. Four minutes will be enough time to ensure that there is not any bacteria or virus left in the room.
Additional measures recommended by the public body
We believe that it is important to let you know that some elements have been removed in order to comply with the regulations established by the public body:
- We will remove one of the bins in the room in order to throw all waste in the same bin.
- We will reduce the number of bathroom amenities. Only the essential ones will be provided. Should you need anything else, feel free to ask us (shower cap, shoeshine, comb, toothbrush, etc.)
- We will remove extra pillows and cushions from the rooms, as well as extra blankets. If you wish to have them, please speak to us.
- We have an infrared thermometer and masks available for our guests.
These actions as well as the ones mentioned above have been previously validated and compared to the official protocol of the Ministry of Industry, Commerce and Tourism, in its document developed by the Institute for the Quality of Spanish Tourism (ICTE), as regards boutique hotels. You can read the official documents here.